Payment and Refund Policy
PrimeCost Global Services is dedicated to providing high-quality educational services while ensuring transparency and fairness in our payment and refund processes. This policy outlines the guidelines regarding payments for our courses and services, as well as our refund procedures.
1. Payment
Payment Methods: We accept payments for our courses and services through various methods, including credit/debit cards, bank transfers, and online payment platforms. Payment details will be provided upon enrollment or registration.
Payment Deadlines: Payment deadlines for courses and services will be communicated at the time of enrollment or registration. Failure to meet payment deadlines may result in the cancellation of enrollment or suspension of services.
Payment Plans: Payment plans may be available for certain courses or services, allowing for installment payments. Details of payment plans, including installment amounts and deadlines, will be provided upon request or during enrollment.
2. Refunds
Refund Eligibility: Refunds may be available for courses or services purchased directly from PrimeCost Global Services under certain conditions. Refund eligibility and terms may vary depending on the type of course or service purchased.
Refund Requests: To request a refund, students must submit a refund request through mail to our official mail id info@primecostglobal.com within the designated refund period. Refund requests should include the reason for the request and any supporting documentation.
Refund Process: Refund requests will be processed based on our assessment of eligibility and compliance with the terms outlined in this policy. Approved refunds will be processed to the original payment method used for the purchase or deposit into student’s bank account or by cash. Refunds may take 10 business days to reflect in the student’s account, depending on the payment provider.
Non-Refundable Items: Certain items may not be eligible for refunds, such as application fees, administrative fees, or course materials accessed or consumed. Additionally, services that have already been provided may not be eligible for refunds.
3. Exceptions
Force Majeure: In cases of unforeseen circumstances or events beyond our control, such as natural disasters or government regulations, the PrimeCost Global Services reserves the right to modify or suspend this payment and refund policy as necessary.
4. Contact Us
If you have any questions or concerns about our payment and refund policy or need assistance with a payment or refund request, please contact our administrative office at info@primecostglobal.com